NHTSA Complaint #11351856 — 2011 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11351856
Vehicle 2011 SUBARU OUTBACK
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 95,000 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

MY CAR WENT IN FOR REPAIRS FOR STALLING AT A LIGHT OR STOP SIGN, THE DAY AFTER I GOT THE CAR BACK IT STALLED AGAIN AND THIS TIME CUT OUT THE ELECTRICITY TO THE VEHICLE , I COULD NOT ENGAGE THE EMERGENCY BREAK NOR COULD I PUT THE CAR IN PARK. I HELD MY FOOT ON THE BREAK BECAUSE OF A SMALL DOWNHILL AND I WAS AFRAID THE CAR MIGHT RUN INTO OTHER CARS AT THE INTERSECTION. THE PERSON AT SUBARU WAS WALKING ME THROUGH THE PROCESS OF HOW TO MANUALLY PUT THE GEAR IN PARK,WHILE I WAS ATTEMPTING TO DO THIS A WOMAN YELLED AT ME TO GET OUT OF THE CAR BECAUSE IT WAS ON FIRE,ACCORDING TO SUBARU'S INVESTIGATION, THE FIRE STARTED AT THE LEFT REAR OF THE ENGINE.

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