NHTSA Complaint #11436318 — 2011 SUBARU OUTBACK

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11436318
Vehicle 2011 SUBARU OUTBACK
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The manufacturer, Subaru, admitted they have an issue with the ECU setting false error codes (P0128) when they issued a TSB, # 11-102-11R, calling for a software upgrade to fix the problem. This is an emissions related issue, in that it turns on various warning lights, including the SES light, making the car impossible to pass the routine smog check. So why should I, the owner, be required to pay the dealer to update the software for a problem Subaru has admittedly identified as a manufacturer error?

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