NHTSA Complaint #11447914 — 2011 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11447914
Vehicle 2011 SUBARU OUTBACK
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

My son was driving the car when without warning the car shut down. I had the car in previously for a check engine light problem, which they diagnosed as a bad pin retention in connector in the bulkhead wiring harness. They replaced the harness but then found that the Unit EGI Con needed to be replaced probably due to the fault in the wiring harness (there words not mine). Previously I had the blower motor replaced, but it ended up being a bad connector. I asked to see the bulk head wiring harness, but the Subaru shop said they had already thrown it away. Previously I was told that wiring harness would be sent back to Subaru. I don't know if the wiring harness jacket/cover could have perhaps been damaged when it was installed when the car was assembled? There has not been any previous collision damage to car which I could see would lead to an issue with the wiring. I tried reaching out to Subaru about this problem, but they never responded.

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