NHTSA Complaint #11349915 — 2016 MAZDA CX-5 POWER TRAIN

Complaint Details

ODI Number	11349915
Vehicle	2016 MAZDA CX-5
Component	POWER TRAIN
Date of Incident	August 17, 2020
Date Filed	August 17, 2020
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHEN THE CAR IS COLD AND PARKED THE TRANSMISSION WILL LURCH INTO DRIVE SOMETIMES AND EVERYTIME WHEN THE CAR IS COLD THE TRANSMISSION WILL GET STUCK IN THIRD OR FOURTH GEAR AND THE CAR WILL NOT ACCELERATE UNTIL I FLOOR IT UNTIL THEN THE CAR WON'T SHIFT OUT OF GEAR FOR A FEW HUNDRED FEET AND CONTINUE TO BIG DOWN THE ENGINE, THEN AFTER THAT THE TRANSMISSION WILL DOWNSHIFT AND THE CAR WILL START TO ACCELERATE. IF I MANUALLY SHIFT THE CAR INTO FIRST THE PROBLEM WON'T OCCURRE AS BADLY. THIS SOFAR ONLY HAPPENS ONCE WHEN THE TRANSMISSION AND ENGINE ARE COLD. BUT EVEN IF I LET THE CAR SIT AND IDLE FOR A FEW MINUTES IT'LL STILL HAPPEN.

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