NHTSA Complaint #11622316 — 2016 MAZDA CX-5

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11622316
Vehicle 2016 MAZDA CX-5
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

About a month ago, started hearing a whining noise from the automatic transaxle when driving at different speeds. The more speed, the more noise you hear inside the vehicle. It occurs with all types of driving, acceleration, deceleration and steady speed. Took my Mazda CX-5 into auto experts and found there is a Service Bulletin regarding this issue in 2013-2016 Mazda CX-5's. There is a damaged bearing in the transaxle due to improper configuration of the transaxle case. There needs to be a recall for this issue, not just a service bulletin. I cannot afford a new transmission and replacing the transmission with a like for like or used transmission, there is no guarantee the issue won't come back.

Related Complaints for the 2016 MAZDA CX-5

Other POWER TRAIN Complaints

#11634639 I was driving on a city street and slowed to turn right onto a driveway at at a private residence. As my car entered ...
#11495726 I was driving on the freeway, going 60-65mph for about 10 minutes. All of a sudden, the engine went from ~2k RPM to ~...
#11488724 Car: 2018 Mazda CX-5 Touring with approximately 39,000 miles. Issue: Burning smell coming from engine compartment- O...
#11478992 Parked by the curb at the Ft. Lauderdale International Airport. I put the car in Park and left the car idling with t...
#11421077 Dealer identified drive belt tensioner as leaking and in need of replacement on a Mazda CX-5 with less than 30k miles...

Recent Complaints for the 2016 MAZDA CX-5

#11717451 ELECTRICAL SYSTEM I noticed smoke filling the inside of my car. I looked over at the passenger seat, and my coat was on fire. I poured ...
#11717451 SEATS I noticed smoke filling the inside of my car. I looked over at the passenger seat, and my coat was on fire. I poured ...
#11714979 SEATS Leather heated seats .. safety put at risks because I suffered burns on my bottom (butt) from the driver seat getting...
#11708612 SUSPENSION With no prior warning, just after turning into driveway, my car got stuck and would not move. It gave clicking sounds...
#11707809 ELECTRICAL SYSTEM Passenger side seat heater overheated and burned upholstery.
Check any vehicle history by VIN - Free vehicle history report