NHTSA Complaint #11349269 — 2017 FORD EDGE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11349269
Vehicle	2017 FORD EDGE
Component	VISIBILITY/WIPER
Date of Incident	August 2, 2020
Date Filed	August 14, 2020
Mileage	42,360 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WENT TO WASH MY 2017 FORD EDGE CAR TWO WEEKS AGO IN MY DRIVEWAY AND NOTICE THE PANORAMIC ROOF GLASS HAD WAVY CRACKS IN IT. NO CHIPS OR LEAKS JUST A WAVY CRACK THAT CAN BE FELT FROM THE EXTERIOR. RESERCHED THIS ISSUE AND FOUND IT TO BE COMMON IN EDGES FROM 2014 AND UP TO THE POINT THAT THERE WAS A CLASS ACTION LAWSUIT FILED AGAINST FORD FOR NOT DOING ANYTHING THAT WAS DROPPED IN 2016. I DON'T KNOW IF IT'S A STRESS FRACTURE OR DUE TO THE HEAT. ETHIER WAY I AM CONCERNED THE GLASS IS GOING TO FAIL EVEN MORE. THERE ARE ACCOUNTS WHERE THESE ROOFS HAVE EXPLODED WHILE DRIVING ALSO.

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