NHTSA Complaint #11343583 — 2020 GMC TERRAIN

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11343583
Vehicle	2020 GMC TERRAIN
Component	UNKNOWN OR OTHER
Date of Incident	August 1, 2020
Date Filed	August 5, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE AC SYSTEM PRODUCES A TOXIC CHEMICAL SMELL CAUSING THE DRIVER AND/OR PASSENGER TO OPEN THE WINDOWS IN ORDER TO REMOVE THE TOXIC ODOR. THE SMELL IS INTERMITTENT AND CAN BE MODERATE TO EXTREMELY POTENT.THE VEHICLE IS USUALLY IN MOTION WHEN THIS OCCURS AND CAN HAPPEN WHILE DRIVING LOCALLY AND ON THE HIGHWAY. THE LAST TIME THIS HAPPENED WAS AUG. 1, 2020. I HAVE HAD THE VEHICLE SEEN AT A LOCAL GMC DEALER 3 TIME SINCE JUNE, 2020. THE VEHICLE WAS NOT DRIVEN BETWEEN MARCH AND EARLY JUNE DUE TO THE PANDEMIC.

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