NHTSA Complaint #11342069 — 2014 DODGE GRAND CARAVAN SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Complaint Details

ODI Number	11342069
Vehicle	2014 DODGE GRAND CARAVAN
Component	SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Date of Incident	July 16, 2020
Date Filed	July 29, 2020
Mileage	121,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2014 JEEP GRAND CARAVAN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AN UN-OCCUPIED, THE FRONT PASSENGER'S HEADREST DEPLOYED INDEPENDENTLY. THE CONTACT STATED THAT THE HEADREST METAL PIN FRACTURED WHICH LEAD TO THE INADVERTENT DEPLOYMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 121,000.*DT

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