NHTSA Complaint #11278382 — 2014 DODGE GRAND CARAVAN AIR BAGS

Complaint Details

ODI Number	11278382
Vehicle	2014 DODGE GRAND CARAVAN
Component	AIR BAGS
Date of Incident	November 1, 2019
Date Filed	November 6, 2019
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE HEAD REST SUDDENLY DEPLOYED WITHOUT WARNING. THE FAILURE OCCURRED WHILE THE CONTACT WAS ATTEMPTING TO READJUST THE HEAD REST. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. BANK CROSSING DODGE (2377 HOMER RD, COMMERCE, GA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000.

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