NHTSA Complaint #11341999 — 2014 FORD ESCAPE STEERING

Complaint Details

ODI Number	11341999
Vehicle	2014 FORD ESCAPE
Component	STEERING
Date of Incident	July 29, 2020
Date Filed	July 29, 2020
Mileage	30,259 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO BILL CURRIE FORD (815 N DALE MABRY HWY, TAMPA, FL 33614) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,259.

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