NHTSA Complaint #11338694 — 2016 CADILLAC XTS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11338694
Vehicle	2016 CADILLAC XTS
Component	ELECTRICAL SYSTEM
Date of Incident	July 10, 2020
Date Filed	July 10, 2020
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2016 CADILLAC XTS. THE CONTACT STATED THAT A CRACK DEVELOPED ON THE RADIO HOME SCREEN. DUE TO THE CRACK, THE SCREEN WAS INOPERABLE. THE CONTACT REACHED OUT TO LES STANFORD CADILLAC (21730 MICHIGAN AVE, DEARBORN, MI 48124) AND WAS INFORMED THAT THE VEHICLE NEEDED TO BE INSPECTED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000.

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