NHTSA Complaint #11529742 — 2016 CADILLAC XTS UNKNOWN OR OTHER

Complaint Details

ODI Number	11529742
Vehicle	2016 CADILLAC XTS
Component	UNKNOWN OR OTHER
Date of Incident	February 4, 2023
Date Filed	June 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

The screen on the Cadillac CUE system has cracked/spidered and now has become a serious safety issue. You have to continuously fumbled around pressing buttons while driving. I have contacted GM numerous times and have gotten the run around. I understand that there are a few class action lawsuits still ongoing over this safety issue. Is the NHTSA looking into this problem?

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