NHTSA Complaint #11337767 — 2017 JEEP CHEROKEE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11337767
Vehicle 2017 JEEP CHEROKEE
Component STEERING
Date of Incident
Date Filed
Mileage 30,600 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE LATITUDE 4X4. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED AS THE GEARS LIGHT UP. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME BACK TO NORMAL. THE VEHICLE THEN WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED BUT THE PART REPAIRED WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS 30,600.

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