NHTSA Complaint #11331083 — 2015 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11331083
Vehicle	2015 FORD FOCUS
Component	STEERING
Date of Incident	June 17, 2020
Date Filed	June 26, 2020
Mileage	49,450 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE DRIVING ON THE HIGHWAY MY STEERING WHEEL BECAME EXTREMELY STIFF WHILE EXITING THE RAMP NEARLY CAUSING ME TO VEER INTO ON COMING TRAFFIC. THIS VEHICLE HAS ALREADY HAS HAD A CLUTCH REPLACEMENT ALONG WITH A RECALL FOR THE TRANSMISSION... I WAS UNABLE TO CONTINUE DRIVING THAT DAY AS I WAS TERRIFIED. I BROUGHT MY CAR TO FORD DEALER AND THE HAVE SAID IT NEEDED A STEERING RACK REPLACED AT A COST OF OVER $2000 I UNFORTUNATELY DO NOT HAVE THE MONEY AT THIS TIME FOR REPAIR SO I HAD TO DRIVE IT ONCE MORE TO TAKE IT HOME , WHICH WAS ANOTHER SCARY ORDEAL.. I HAVE RESEARCHED THIS PROBLEM AND THERE SEEMS TO AN ON GOING PROBLEM WITH STEERING.. I HAVE ATTACHED THE DIAGNOSTIC REPORT AND ALSO A SUMMARY ON PREVIOUS WORK DONE. *TR

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