NHTSA Complaint #11323096 — 2016 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11323096
Vehicle	2016 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	May 1, 2020
Date Filed	May 3, 2020
Mileage	23,033 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WY

Consumer Description

WHILE DRIVING IN TRAFFIC SUDDENLY LOST POWER. LIGHT ON DASHBOARD INDICATED SOMETHING WITH TRANSMISSION. DEALER INSPECTED AND SAID NOTHING WAS WRONG MECHANICALLY. IT NEEDED A SOFTWARE UPDATE. WE WERE LUCKY TO HAVE NOT BEEN REAR ENDED. IF NOTHING WAS WRONG MECHANICALLY, IT SHOULD NOT HAVE LOST POWER. A NOTIFICATION WOULD HAVE BEEN MORE SUITABLE. CARCOMPLAINTS WEBSITE HAS 50 SIMILAR COMPLAINTS ABOUT 2016 CHEROKEE DYING OR LOSING POWER FOR NO OTHER REASON THAN THE COMPUTER. EVERYONE OF THEM STATES HOW DANGEROUS THIS IS WHILE IN TRAFFIC.

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