NHTSA Complaint #11322119 — 2016 JEEP CHEROKEE

STARTED HAVING SERVICE SHIFTER CODES AT APPROXIMATELY 30K. WOULD BE REPAIRED & AFTER ABOUT 8 WKS IT WOULD THROW THE SAME CODE. REPEATED THE SAME CYCLE 2 ADTL TIMES. TOOK A TOTAL OF 4 TIMES TILL THE ENTIRE SHIFTER, MODULE & WIRING WERE REPLACED. AT 40K MILES MY JEEP DIED ON ME GOING DOWN A HILL. HAD TO COAST DOWN HILL & FIND A HALFWAY SAFE AREA OFF THE HIGHWAY. I HAD NO ABILITY TO START THE VEHICLE. THE ELECTRONICS WOULD COME ON WHEN I TURNED THE KEY BUT IT WOULD NOT TURN OVER. ALL THE LIGHTS ON THE SHIFTER WOULD BE SOLID & THE SERVICE SHIFTER ALERT CAME ON. IMMEDIATELY CALLED THE DEALERSHIP. THE SERVICE ADVISER WALKED ME THRU HOW TO RESET THE CAR. WAIT FOR 5 MINUTES. TURN THE KEY ON & LET IT CYCLE. TURN THE KEY OFF. REPEAT THE PROCESS 3 X'S TILL IT STARTS. TOOK IT INTO THE DEALERSHIP & WAS TOLD THE THERMOSTAT MODULE & THE RADIATOR. NEITHER OF WHICH WOULD BE COVERED UNDER WARRANTY. SAME TIME I ALSO HAD AN OIL CHANGE DONE. 2 1/2 MTHS LATER SAME ISSUE. DIE GOING DOWN A HILL. AGAIN TOOK IT TO THE DEALERSHIP. TOLD THAT IT WAS A SENSOR & WASN'T COVERED UNDER WARRANTY. HAD AN OIL CHANGE DONE THIS TIME. I HAVE NOT REPLACED ANY PARTS ON IT YET. THE THERMOSTAT MODULE & THE RADIATOR ARE STILL THE SAME AS THE FIRST TIME I TOOK THEM IN. 8 WEEKS LATER SAME ISSUE. I TOOK IT TO MY LOCAL AUTO REPAIR IN TOWN SINCE THE DEALERSHIP COULD NOT GET ME IN FOR 2 WEEKS & THE JEEP WAS LEAVING ME COASTING FOR A SAFE SPACE TO PULL OVER IN TRAFFIC. WITHIN 2 MINUTES THEY DISCOVERED JEEP WAS 2 QUARTS LOW ON OIL. THE ENGINE WAS LOSING OIL PRESSURE & WAS SHUTTING OFF THE ENGINE TO KEEP IT FROM DAMAGING THE MOTOR. SINCE THEN I'VE TRIED TO SCHEDULE SERVICE WITH TWO DIFFERENT DEALERSHIPS ONLY TO BE TOLD THAT USING 2-3 QUARTS EXTRA OF OIL IN BETWEEN OIL CHANGES IS NORMAL & THEY CAN NOT DO ANYTHING.