NHTSA Complaint #11318266 — 2018 HONDA HR-V

AT AROUND 55K MILES I WAS ON THE HIGHWAY WHEN MY CAR BUCKED TWICE AND THEN SWITCHED INTO NEUTRAL, I PULLED OVER AND TURNED THE CAR OFF THEN ON AGAIN AND ALL THE LIGHTS ON THE DASH STAYED ON BUT I COULD SWITCH GEARS, I CALLED HONDA THEY TOLD ME TO BRING IT IN AND THEY SAID IT WAS SOMETHING TO DO WITH THE PARKING BRAKE SENSOR AND PULLEY SYSTEM, THEY REPLACED IT AND SENT ME ON MY WAY. NOW 4 MONTHS LATER AT AROUND 65K MILES I'M DRIVING ON THE HIGHWAY AGAIN AND MY CAR JUST STARTS REVVING LIKE CRAZY AND SWITCHES INTO NEUTRAL. I PULL OFF THE HIGHWAY AGAIN, TURN THE CAR OFF AND TURN IT BACK ON AND ALL THE LIGHTS STAY LIT UP AGAIN. I CALL HONDA AND THEY SAY TO BRING IT IN AGAIN. THIS TIME THEY TELL ME METAL SHAVINGS GOT INTO THE TRANSMISSION (DUE TO THE SAME PARTS THAT WERE JUST REPLACED) BUT THAT I AM NOW NOT UNDER WARRANTY AND WILL HAVE TO PAY 40% OF THE COST TO REPLACE THE TRANSMISSION ON MY CAR THAT IS JUST OVER 2 YRS OLD. I LOOKED IT UP AND THIS IS SUCH A COMMON ISSUE THAT THEY HAVE EVEN CHANGED THE TRANSMISSIONS IN THE NEWER MODELS AND WHEN THEY REPLACE MY TRANSMISSION THEY WILL BE PUTTING THE NEWER VERSION IN. BUT THEY STILL DON'T WANT TO RECOGNIZE THAT IT IS AN ISSUE WITH THE CAR ITSELF AND WANT ME TO PAY FOR THE REPAIRS.