NHTSA Complaint #11315352 — 2013 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11315352
Vehicle	2013 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	October 2, 2014
Date Filed	February 29, 2020
Mileage	66,615 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

ILLUMINATED DOME LIGHTS AND DOOR AJAR MESSAGES HAVE OCCURRED ON NUMEROUS OCCASIONS. THE ISSUE OCCURS BOTH WHILE THE VEHICLE IS STATIONARY AND WHILE IT IS IN MOTION, WHETHER ON A CITY STREET OR A HIGHWAY, WHILE TURNING AND WHILE IN A STRAIGHT LINE, I HAVE WRITTEN TO FORD MOTOR CO. REQUESTING ASSISTANCE UNDER THE CUSTOMER SATISFACTION PROGRAM 19N09 AND RECEIVED A LETTER DATED 2/17/20 (SUBJECT CAS-25609702-R5T1D5) FROM FORD DENYING MY REQUEST. I BELIEVE THIS TO BE A SAFETY ISSUE AND THE DOOR LATCHES NEEDS TO BE REPLACED BY FORD.

Related Complaints for the 2013 FORD EDGE

Other ELECTRICAL SYSTEM Complaints

#11708178 — January 1, 2026 — Climate control system turns off automatically without driver input. This causes loss of heating or cooling while dri...

#11708180 — January 1, 2026 — The vehicle’s touchscreen activates functions on its own without being touched (“ghost touch”). While driving, the sc...

#11707993 — December 31, 2025 — Driver door says Ajar even when shut, inside lights stay on. Fuel indicator says Ajar stays on. Backup camera shows u...

#11695138 — October 22, 2025 — Rearview Camera display is upside down.

#11693584 — October 15, 2025 — The driver side passenger "door ajar" sensor stays on constantly and is unsafe because we aren't sure if the door is ...

Recent Complaints for the 2013 FORD EDGE

#11716415 — SERVICE BRAKES — February 7, 2026 — The brake booster went out first, replaced the brake booster and master cylinder, 2 calipers, brake pads, and rotors....

#11712517 — SERVICE BRAKES — January 21, 2026 — I have a 2013 FORD Edge that the ABS module has gone out deeming the vehicle unsafe to drive. We have spoken to sever...

#11711907 — SERVICE BRAKES — January 19, 2026 — The ABS Control Module failed in my 2013 Ford Edge. I no longer have anti-lock brakes and my wife does not feel safe...

#11711271 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — January 15, 2026 — This is on a 2013 Ford Edge with Adaptive Cruise Control. The brakes failed and went completely to the floor, puttin...

#11711271 — SERVICE BRAKES — January 15, 2026 — This is on a 2013 Ford Edge with Adaptive Cruise Control. The brakes failed and went completely to the floor, puttin...