NHTSA Complaint #11307812 — 2014 FORD ESCAPE STEERING

Complaint Details

ODI Number	11307812
Vehicle	2014 FORD ESCAPE
Component	STEERING
Date of Incident	February 4, 2020
Date Filed	February 7, 2020
Mileage	106,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45 MPH THE VEHICLE LOST POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT A WARNING DISPLAYED ON THE INSTRUMENT PANEL WHICH STATED, 'DO NOT DRIVE VEHICLE'. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE RESULT WAS AN INCONCLUSIVE REPORT FOR POWER STEERING LOSS. THE VEHICLE WAS NOT REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

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