NHTSA Complaint #11301260 — 2018 FORD F-150

I PURCHASED THE USED 2018 FORD F150 PLATINUM AT LITHIA FORD, BOISE ID WITH 15K MILES ON IT. SINCE THE DAY I BOUGHT IT THE FRONT END HAS BEEN HARD TO KEEP ON THE ROAD. I HAVE TAKEN THIS UNIT TO THE DEALER TWICE NOW AND THEY HAVE HAD THE UNIT 40 PLUS DAYS TRYING TO REPAIR THE STEERING ISSUE. THE TRUCK WILL PULL INTO A RIGHT OR LEFT BY ITSELF AND IS VERY UNSAFE AT THE DEALERSHIP THEY VERIFIED THE COMPLAINT AND SAID THE STEERING GEAR WAS THE DEFECT AFTER HAVING THE UNIT 2 WEEKS. THEY REPLACED THE STRG GEAR AND SAID IT WAS REPAIRED. I PICKED THE UNIT UP AND DROVE IT AND IT WAS THE SAME SO I TOOK IT BACK THE NEXT DAY. THEY DROVE IT WITH ME AND AGAIN WE VERIFIED THE COMPLAINT. THE FORD TECHNICAL REP CAME OUT TO THE DEALER AND CHECKED THE TRUCK. HE ALSO VERIFIED THE COMPLAINT THE THEN SAID IT WAS THE TIRES AND WHEELS AND THEY ALL DRIVE LIKE THAT SINCE ITS A PLATINUM MODEL. HE STATED I DRIVE ONE AND IT DOES THE SAME THING. THE TIRES AND WHEELS ARE THE FACTORY OEM PARTS NOTHING HAS BEEN CHANGED OR MODIFIED. THE TRUCK IS UNSAFE AND NOT STABLE. THE SERVICE WRITER DROVE IT FOR A WEEK AND HE CONFIRMED THE DEFECT BUT SAID FORD WILL NOT MAKE ANY MORE REPAIRS BECAUSE THEY DO NOT KNOW HOW TO REPAIR THE ISSUE AND SAID WE WILL CALL YOU IF THEY COME UP WITH SOMETHING. I AM FILING THIS COMPLAINT DUE TO THE SAFETY CONCERN OF MYSELF AND OTHER PEOPLE ON THE ROADWAYS. ITS DANGEROUS. I HAD ANOTHER 2018 F150 SPORT WITHOUT LANE ASSIST AND IT DROVE FINE. BOTH UNITS WERE PURCHASED FROM THE SAME DEALERSHIP.