NHTSA Complaint #11298891 — 2019 FORD EXPEDITION
SEATS issue reported to NHTSA
Complaint Details
| ODI Number | 11298891 |
| Vehicle | 2019 FORD EXPEDITION |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | 5,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
CHILD IN A CAR SEAT IN SECOND ROW CAPTAIN'S CHAIR. CHILD WAS ABLE TO HIT BUTTON THAT COLLAPSES SEAT FORWARD - ALL WHILE THE CAR WAS MOVING (ON A HIGHWAY AT 65 MPH) AND CHILD WAS IN CAR SEAT IN SEAT. THIS IS EXTREMELY DANGEROUS. SEE PICTURES. PEOPLE BUY LARGE VEHICLES LIKE EXPEDITIONS MAINLY BECAUSE OF USE WITH CHILDREN. AS SOON AS THAT BUTTON IS HIT, THE SEAT COLLAPSES AND THE CAR SEAT BELT PLACES ENORMOUS PRESSURE ON A CHILD. I WOULD HATE TO IMAGINE WHAT WOULD HAPPEN IF THE SEAT WAS RELEASED AND A CAR ACCIDENT OCCURRED AT THE SAME TIME. I HAVE ALREADY CONTACTED FORD TO MAKE A COMPLAINT BUT WANTED TO RAISE THE ISSUE HERE AS WELL. PLEASE INVESTIGATE. I CONTACTED MY DEALERSHIP AND THEY CONFIRMED THE SAME THING HAPPENED IN A EXPEDITION MODEL STILL ON THE LOT. THIS IS NOT A SINGLE CAR ISSUE. EVERY 2019 EXPEDITION WITH CAPTAIN'S CHAIRS IS LIKELY TO HAVE THE SAME ISSUE.
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