NHTSA Complaint #11298891 — 2019 FORD EXPEDITION

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11298891
Vehicle 2019 FORD EXPEDITION
Component SEATS
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

CHILD IN A CAR SEAT IN SECOND ROW CAPTAIN'S CHAIR. CHILD WAS ABLE TO HIT BUTTON THAT COLLAPSES SEAT FORWARD - ALL WHILE THE CAR WAS MOVING (ON A HIGHWAY AT 65 MPH) AND CHILD WAS IN CAR SEAT IN SEAT. THIS IS EXTREMELY DANGEROUS. SEE PICTURES. PEOPLE BUY LARGE VEHICLES LIKE EXPEDITIONS MAINLY BECAUSE OF USE WITH CHILDREN. AS SOON AS THAT BUTTON IS HIT, THE SEAT COLLAPSES AND THE CAR SEAT BELT PLACES ENORMOUS PRESSURE ON A CHILD. I WOULD HATE TO IMAGINE WHAT WOULD HAPPEN IF THE SEAT WAS RELEASED AND A CAR ACCIDENT OCCURRED AT THE SAME TIME. I HAVE ALREADY CONTACTED FORD TO MAKE A COMPLAINT BUT WANTED TO RAISE THE ISSUE HERE AS WELL. PLEASE INVESTIGATE. I CONTACTED MY DEALERSHIP AND THEY CONFIRMED THE SAME THING HAPPENED IN A EXPEDITION MODEL STILL ON THE LOT. THIS IS NOT A SINGLE CAR ISSUE. EVERY 2019 EXPEDITION WITH CAPTAIN'S CHAIRS IS LIKELY TO HAVE THE SAME ISSUE.

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