NHTSA Complaint #11279600 — 2015 FORD FOCUS

12-2-2016 PURCHASE DATE. PURCHASE WAS DELAYED BECAUSE SANDIFAR'S HAD TO TAKE IT TO A DEALERSHIP FOR TRANSMISSION REPAIR. CLUTCH PACK IS WHAT I REMEMBER BEING TOLD. 1-26-19 BREAK DOWN. DRIVING TO WORK ON A PAVED COUNTY ROAD AND GOT A 'TRANSMISSION OVERTEMP' ERROR (IT WAS IN THE TEENS TEMPERATURE-WISE OUTSIDE WITH SNOW ON THE GROUND). TRANSMISSION WOULD NOT FUNCTION FOR SEVERAL MINUTES, THEN WOULD ONLY GO A MILE OR 15 BEFORE OVERHEATING AGAIN. FINALLY GAVE UP AT THE DINER AT HIGHWAY 9 AND HIGHWAY 26. HAD IT TOWED (PAID $200) TO HUBLER/DELLEN/MCCOY/WHATEVER IN MUNCIE. HAD TO RENT A CAR FOR TWO DAYS (I HAD IT FOR MORE THAN 24 HOURS). THEY REPLACED THE TRANSMISSION CONTROL MODULE UNDER WARRANTY AND CHARGED ME $430.96 TO REPLACE THE CLUTCH ACTUATOR. AS FAR AS I CAN TELL IT STILL SLIPS. SEPTEMBER 2019 RECEIVE LETTER FROM FORD. HAD SOME WORK DONE AT ADAMS (ACROSS FROM WORK IN KOKOMO). THEY MENTION THE CLUTCH SEEMS TO BE SLIPPING. 11-11-19 TO IT TO BRAD HOWELL FORD IN KOKOMO. TALKED TO JEFF IN THE SERVICE DEPARTMENT. HE MADE COPIES OF MY LETTER AND MY PAPERWORK FROM HUBLER. THE SERVICE MANAGER WAS SUPPOSED TO LOOK INTO WHAT CAN BE DONE AND CALL ME.