NHTSA Complaint #11278624 — 2016 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11278624
Vehicle	2016 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	October 16, 2019
Date Filed	November 7, 2019
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I JUST PURCHASED THE JEEP A MONTH AGO & IT HAS 43,000 MILES. WHEN THE JEEP IS IN GEAR A "SERVICE SHIFTER" MESSAGE POPS UP ON DASH. ONCE IT POPS UP YOU CAN'T SEE YOUR MILES PER HOUR UNTIL YOU PULL OVER, SHUT THE JEEP OFF & RESTART. I WAS PULLED OVER & CITED FOR MY SPEED BUT I HAD NOWHERE TO PULL OF THE HIGHWAY TO. I FEEL LIKE IT IS A HUGE SAFETY ISSUE. THE MESSAGE ONLY POPS UP RANDOMLY EVERY THREE OR 4 DAYS & EVERYONE I CALL SAY THEY'VE NEVER HEARD OF THIS & IT NOTHING COMES UP WHEN HOOK UP CODE READER.

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