NHTSA Complaint #11278447 — 2016 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11278447
Vehicle	2016 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	October 20, 2019
Date Filed	November 6, 2019
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WHEN DRIVING ON A HIGHWAY AT 70 MPH, "SHIFTER SERVICE" LIGHT CAME ON IN THE INSTRUMENT PANEL AND WOULD NOT GO OFF. I WAS A LITTLE SCARED AS ALL THE TRANSMISSION LIGHTS CAME ON (PARK, REVERSE, NEUTRAL DRIVE) AND I COULD NOT TELL HOW FAST I WAS GOING. SINCE THE CAR DID NOT SEEM TO HAVE DRIVING ISSUES I CONTINUED THE 20 MILES TO HOME. WHEN WE TURNED THE CAR OFF THE WARNING DID NOT COME BACK ON WHEN I RESTARTED THE VEHICLE. AFTER CHECKING THIS ISSUE ONLINE I SEE THAT THERE ARE MANY PEOPLE HAVE HAD THIS SAME PROBLEM. AND IT SEEMS THAT JEEP IS NOT SURE WHAT TO DO ABOUT IT. JEEP DEALER TOLD ME IT WAS CAUSED BY U1465-00 AND P1C86-1D CODES, AND ARE GOING TO REPLACE SHIFT BEZEL AND HARNESS. MORE THAN A FEW PEOPLE ONLINE SAID THE SAME PROBLEM CAME BACK AFTER THE HARNESS WAS REPLACED.

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