NHTSA Complaint #11267814 — 2016 FORD F-150

WHILE USING MY VEHICLE UNDER NORMAL CONDITIONS THE CHECK ENGINE LIGHT CAME ON SO I HAD VEHICLE CHECKED AT AUTOZONE AND O'REILY'S WHICH SHOWED 2 DIFFERENT CODES AND TOOK IT TO MACHAIK DEALERSHIP. TURNS OUT I HAD TO HAVE BOTH CYLINDER HEADS REPLACE, CRANKSHAFT BOLT REPLACED AS WELL AS A FEW OTHER ITEMS. I WAS TOLD IT WAS AN ISSUE THAT FORD WAS AWARE OF AND DIDN'T NOTIFY ME OF IT WHEN I BOUT THE VEHICLE. THEY COVERED THE COST DUE TO THE VEHICLE BEING UNDER WARRANTY WHICH WAS ABOUT $5,000. $ MONTHS LATER I GOT MY VEHICLE BACK AND ABOUT 30 MILES OF DRIVING 55MPH IT STARTED BLOWING A THICK CLOUD OF WHITE SMOKE WITH SOME GREY SMOKE. I TAKE THE VEHICLE HOME AND LET IT SIT FOR 28 DAYS BEFORE I HAVE TO USE IT AND AFTER ABOUT 23 MILES IT STARTED SMOKING AGAIN. I TAKE IT TO THE SAME DEALERSHIP AGAIN AND I TOLD THEM ABOUT THE SMOKING ISSUE, ROUGH IDLE AND THE EXHAUST SMELLS LIKE GAS WHICH IS NOT NORMAL. I SHOWED THEM A VIDEO OF THE ISSUE WHICH CONTAINS MY MILEAGE AT THE TIME AND MY LICENSE PLATE WHICH CLEARLY SHOWS MY VEHICLE SO THEY CANNOT SAY IT WASN'T MY VEHICLE. WAITING FOR THE RESULTS OF THEIR FINDINGS AND PLAN TO UPDATE THE COMPLAINT. I WILL NOT UPLOAD THE VIDEO AT THIS TIME DUE TO IT CONTAINING MY LICENSE PLATE, DON'T KNOW HOW TO UPLOAD IT FROM PHONE AND I DON'T KNOW HOW TO EDIT THAT OUT. IF IT IS NECESSARY TO UPDATE THIS COMPLAINT I WILL UPLOAD THE VIDEO AS PROOF AS WELL AS WORK ORDER FROM PREVIOUS AND CURRENT WORK.MY MILEAGE WILL NOT BE 100% ACCURATE BUT IT WILL BE WITHIN 400 MILES PLUS OR MINUS