NHTSA Complaint #11266535 — 2016 DODGE GRAND CARAVAN

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11266535
Vehicle	2016 DODGE GRAND CARAVAN
Component	SEATS
Date of Incident	October 5, 2019
Date Filed	October 5, 2019
Mileage	104,358 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

THE VAN WAS IN PARK, OFF, LOCKED AND UNOCCUPIED, IN MY DRIVEWAY, ON A LEVEL SURFACE, WHEN THE DRIVER SIDE FRONT SEAT HEADREST SAFETY SYSTEM DEPLOYED. IT WAS DISCOVERED WHEN WE WERE PREPARING TO LEAVE. THE PLASTIC TABS ON THE INSIDE OF THE HEADREST APPEAR TO HAVE BROKEN, ALLOWING IT TO MOVE UP AND FORWARD.

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