NHTSA Complaint #11253779 — 2014 FORD ESCAPE
STEERING issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11253779 |
| Vehicle | 2014 FORD ESCAPE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 79,000 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
LEFT DRIVEWAY AND A MINUTE DOWN THE ROAD (ON A CITY STREET) AS THE VEHICLE BEGAN TO ACCELERATE THE GEARS JOLTED AND STEERING SEIZED UP MAKING ME UNABLE TO AVOID A CAR PARKED AROUND A BEND THAT WAS A FOOT IN THE ROAD. NO LIGHTS CAME ON AND NO WARNING APPEARED. I HAD AN APPOINTMENT TO TAKE IT TO THE SHOP IN A FEW DAYS BECAUSE WHEN SWITCHING GEARS OR ACCELERATING AFTER VEHICLE IS STOPPED IT JOLTS/FEELS LIKE IT'S TRYING HARDER THAN IT SHOULD HAVE TO FOR BEING SUCH A NEW VEHICLE, AND HAVEN'T EVEN OWNED THE VEHICLE FOR A MONTH. IT'S VERY UPSETTING TO JUST GET A NEW TO ME CAR AND HAVE AN UNAVOIDABLE ACCIDENT. IT'S CURRENTLY AT THE SERVICE SHOP. LUCKILY NO ONE WAS INJURED BUT BOTH VEHICLES ARE BADLY DAMAGED. THIS ISN'T THE FIRST COMPLAINT ABOUT THIS ISSUE WITH THIS VEHICLE AND THERE'S MULTIPLE COMPLAINTS JUST THIS YEAR. I HAVE A FEELING AS TIME GOES ON AND VEHICLES HIT BETWEEN 50-80 THOUSAND MILES THE ISSUE WILL BECOME MORE APPARENT. FORD SHOULD DEFINITELY HAVE A RECALL AND FIX THIS PROBLEM SO NO ONE BECOMES SERIOUSLY INJURED.
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