NHTSA Complaint #11253567 — 2015 DODGE GRAND CARAVAN SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Complaint Details

ODI Number	11253567
Vehicle	2015 DODGE GRAND CARAVAN
Component	SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Date of Incident	August 3, 2019
Date Filed	September 6, 2019
Mileage	128,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. PASSENGER SIDE HEADREST UNIT ERRONEOUSLY DEPLOYED. PASSENGER SUSTAINED HEAD INJURY CAUSE OF THE FAILURE WAS UNKNOWN THE CONTACT STATED THAT WHILE AT A STOP LIGHT THE PASSENGER SIDE ACTIVE HEADREST UNIT ERRONEOUSLY DEPLOYED CAUSING A HEAD INJURY TO THE PASSENGERS. NO MEDICAL TREATMENT WAS REQUIRED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 128,000.*JB

Related Complaints for the 2015 DODGE GRAND CARAVAN

Other SEATS:FRONT ASSEMBLY:HEAD RESTRAINT Complaints

#11407589 — April 12, 2021 — TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT P...

#11365114 — October 19, 2020 — TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL ON THE OUTS...

#11363404 — October 8, 2020 — TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, SHE BECAME AWARE...

#11337164 — July 2, 2020 — TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONTAL HEAD REST DEPLOYED...

#11328548 — June 12, 2020 — TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE F...

Recent Complaints for the 2015 DODGE GRAND CARAVAN

#11712686 — ENGINE — January 22, 2026 — The 3.6L Pentastar engine for this year has been shown to be highly problematic. We have had the #2 and now the #1 cy...

#11710842 — ENGINE — January 14, 2026 — Unknown: engine slips, got mechanic to look at it and he showed me where a part of the camshaft is ground down to al...

#11704194 — POWER TRAIN — December 10, 2025 — Drove down the highway, took an exit, came to a red-light, turns green, press the gas car won't move for about 2-4 se...

#11697383 — AIR BAGS — November 4, 2025 — While driving a vehicle in front of me turned in front of another vehicle which pushed that car sideways and there wa...

#11693452 — POWER TRAIN — October 14, 2025 — Transmission fluid pump has been really loud and now slipping. Dodge had a recall on pumps from the 2015-2016 grand c...