NHTSA Complaint #11407589 — 2015 DODGE GRAND CARAVAN SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Complaint Details

ODI Number	11407589
Vehicle	2015 DODGE GRAND CARAVAN
Component	SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Date of Incident	February 2, 2021
Date Filed	April 12, 2021
Mileage	48,788 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT PASSENGER'S SIDE HEADREST EXPLODED INADVERTENTLY WITHOUT WARNING AND WITHOUT THE VEHICLE BEING INVOLVED IN A CRASH. THERE WAS NO INJURY SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,788.

Related Complaints for the 2015 DODGE GRAND CARAVAN

Other SEATS:FRONT ASSEMBLY:HEAD RESTRAINT Complaints

#11365114 — October 19, 2020 — TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL ON THE OUTS...

#11363404 — October 8, 2020 — TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, SHE BECAME AWARE...

#11337164 — July 2, 2020 — TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONTAL HEAD REST DEPLOYED...

#11328548 — June 12, 2020 — TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE F...

#11268628 — October 15, 2019 — TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT PASSENGER SIDE HEAD RES...

Recent Complaints for the 2015 DODGE GRAND CARAVAN

#11712686 — ENGINE — January 22, 2026 — The 3.6L Pentastar engine for this year has been shown to be highly problematic. We have had the #2 and now the #1 cy...

#11710842 — ENGINE — January 14, 2026 — Unknown: engine slips, got mechanic to look at it and he showed me where a part of the camshaft is ground down to al...

#11704194 — POWER TRAIN — December 10, 2025 — Drove down the highway, took an exit, came to a red-light, turns green, press the gas car won't move for about 2-4 se...

#11697383 — AIR BAGS — November 4, 2025 — While driving a vehicle in front of me turned in front of another vehicle which pushed that car sideways and there wa...

#11693452 — POWER TRAIN — October 14, 2025 — Transmission fluid pump has been really loud and now slipping. Dodge had a recall on pumps from the 2015-2016 grand c...