NHTSA Complaint #11328548 — 2015 DODGE GRAND CARAVAN SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Complaint Details

ODI Number	11328548
Vehicle	2015 DODGE GRAND CARAVAN
Component	SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Date of Incident	June 11, 2020
Date Filed	June 12, 2020
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE FRONT PASSENGER'S SIDE HEAD REST DEPLOYED AND STRUCK THE CONTACT IN THE BACK OF THE HEAD. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

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