NHTSA Complaint #11365114 — 2015 DODGE GRAND CARAVAN SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Complaint Details

ODI Number	11365114
Vehicle	2015 DODGE GRAND CARAVAN
Component	SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Date of Incident	October 18, 2020
Date Filed	October 19, 2020
Mileage	68,677 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL ON THE OUTSIDE OF HIS DRIVEWAY, WHEN APPROACHING THE VEHICLE, HE NOTICED THAT THE FRONT DRIVER'S SIDE HEAD REST WAS DETACHED FROM THE SEAT. OPELIKA CHRYSLER DODGE JEEP RAM LOCATED AT 801 COLUMBUS PKWY, OPELIKA, AL 36801, (334) 749-8113, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 68,677.

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#11363404 — October 8, 2020 — TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, SHE BECAME AWARE...

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