NHTSA Complaint #11253387 — 2014 FORD ESCAPE STEERING

Complaint Details

ODI Number	11253387
Vehicle	2014 FORD ESCAPE
Component	STEERING
Date of Incident	September 1, 2019
Date Filed	September 5, 2019
Mileage	101,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THREE TIMES SO FAR THIS HAS HAPPENED WHILE DRIVING THE STEERING ASSIST FAULT SERVICE REQUIRED". I COULD STILL DRIVE THE CAR BUT IT TOOK A LOT OF EFFORT TO TURN THE STEERING WHEEL. I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED IT AND THE LIGHT WENT OUT AND I WAS ABLE TO DRIVE AGAIN. FORD IS NOT TAKING RESPONSIBILITY FOR THIS ON THE VEHICLE. THE CAR WAS ALWAYS IN MOTION WHEN THIS HAPPENED. IT JUST LOCKS UP. VERY SCARY SITUATION- THERE REALLY SHOULD BE A RECALL ON THIS.

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