NHTSA Complaint #11252102 — 2015 FORD FOCUS

BOUGHT MY CAR FROM A DEALERSHIP IN 2015. THEY DIDNT MENTION ANYTHING ABOUT ANY PROBLEMS MY CAR MIGHT HAVE. IT WAS THE PERFECT CAR. I DROVE 6 HOURS TO GET THIS CAR. ON MY WAY HOME I NOTICE THE SHUDDER AND VIBRATION. NEVER HAVE I FELT THIS BEFORE. WE TOOK IT TO THE DEALERSHIP AND THEY RESET THE PERIMETERS AND TOLD US TO DRIVE IT HARD THAT THESE CARS NEEDED TO ADJUST TO THE WAY WE WERE DRIVING IT. IT WAS STILL UNDER MY EXTENDED WARRANTY. FAST FORWARD TO OUR TRIP TO COLORADO/VEGAS. TRACTION CONTROL WAS NEEDED YET IT SMELT LIKE WIRE BURNING. TURNED IT OFF. WE WENT TO THE HOLLYWOOD SIGN FOR PICS AND THE CAR WOULDN'T EVEN BACK UP THE HILL. ALL IT WOULD DO WAS GO FORWARD.. TOOK IT BACK TO THE SHOP AGAIN THEY SAID IT WAS THE CLUTCH AND IT NEEDED REPLACED. IT WAS ONLY 300 MILES OUT OF WARRANTY AT THIS TIME AND THEY WOULDNT FIX IT.