NHTSA Complaint #11251912 — 2013 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11251912
Vehicle	2013 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	August 1, 2019
Date Filed	August 28, 2019
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE "DOOR AJAR" SENSOR IS FAULTY AND HAS COME ON AFTER CLOSING MY DOOR AND WHILE DRIVING EVEN THOUGH ALL DOORS ARE SHUT PROPERLY. I WENT SOMEWHERE AND PARKED MY CAR AND LEFT FOR SEVERAL HOURS. WHEN I CLOSED MY DOOR, THE "DOOR AJAR" SENSOR WAS FAULTY AND REMAINED ON WHICH SUBSEQUENTLY KEPT THE CABIN LIGHTS ON AND EVENTUALLY DRAINED MY BATTERY AND LEFT ME STUCK. I HAVE ALSO WITNESS THE SENSOR GO OFF WHILE DRIVING AND I HAVE HAD TO OPEN AND CLOSE THE DOOR WHILE THE CAR IS MOVING TO TRY TO STOP THE CHIMING OF THE SENSOR. AS A SAFETY CONCERN, THIS CAN RESULT IN YOU BEING DISTRACTED WHILE DRIVING OR STRANDED WITH A DEAD BATTERY. THIS IS UNACCEPTABLE.

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