NHTSA Complaint #11234909 — 2015 FORD FOCUS
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11234909 |
| Vehicle | 2015 FORD FOCUS |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 18,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
I WAS AT A STOP LIGHT. WHEN I BEGAN TO SLOWLY ACCELERATE AWAY FROM THE LIGHT MY CAR SHOOK AGGRESSIVELY AND STALLED IN THE INTERSECTION. LUCKILY OTHER CARS WERE ABLE TO STOP. I RESTARTED MY CAR AND PUT IT IN GEAR IT BEGAN TO SHAKE AGAIN. I TURNED THE CAR OFF. EVENTUALLY I STARTED THE CAR AND DROVE IT HOME SHAKING EVERY TIME I ACCELERATED. I TOOK IT TO BEAU TOWNSEND FORD. THEY TOLD ME IT WAS A CLUTCH SHUDDER IN THE TRANSMISSION AND NEEDED FIXED. THEY SAID IT IS A COMMON PROBLEM WITH MY TRANSMISSION. THEY TOLD ME THEY HAVE PROBLEMS WITH THE TRANSMISSION SLIPPING INTO NEURAL. I PURCHASED MY CAR ONE YEAR PRIOR AND THE SALESMAN TOLD ME THEN THAT THE TRANSMISSION WAS RELIABLE AND EFFECTIVE. HE IT WAS A GREAT TRANSMISSION THAT NEVER NEEDED SERVICING DURING THE LIFE OF MY CAR. HE KNOWINGLY LIED TO ME.
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