NHTSA Complaint #11234134 — 2015 FORD EDGE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11234134
Vehicle	2015 FORD EDGE
Component	POWER TRAIN
Date of Incident	July 4, 2019
Date Filed	July 23, 2019
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE TRANSMISSION WAS FUNCTIONING ABNORMALLY. THE TRANSMISSION SHUDDERED AND FAILED TO PROPERLY CHANGE OVER WHEN NECESSARY. GLENWOOD SPRINGS FORD (55 STORM KING RD, GLENWOOD SPRINGS, CO 81601, (970) 945-2317) REPLACED THE TCC SOLENOID, BUT THE FAILURE RECURRED. THE DEALER STATED THAT FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE MANUFACTURER WAS NOTIFIED AND INDICATED THAT THERE WAS NO RECALL CAMPAIGN ISSUED FOR THE TRANSMISSION. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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