NHTSA Complaint #11233717 — 2011 FORD EXPLORER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11233717
Vehicle	2011 FORD EXPLORER
Component	FUEL/PROPULSION SYSTEM
Date of Incident	June 2, 2019
Date Filed	July 21, 2019
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I RECENTLY GOT THE 2011 FORD EXPLORER.I KEEP GETTING THIS ODOR SMELL WHEN I FIRST START THE CAR AND ACCELERATE.IT LASTS FOR 5 MINUTES,THEN IT GOES AWAY. ALSO, I RECENTLY STARTED GETTING THIS VIBRATION THROUGH THE GAS PEDAL ON HIGHWAY SPEEDS.THE CAR WILL SHAKE SOMETIMES.WHEN I BRAKE FROM HIGHWAY SPEEDS,MY CAR SHAKES.I HAVE BROUGHT IT TO FORD TWICE AND THEY CHARGE ME $2000 TO REPLACE PARTS,BUT THE PROBLEM STILL PERSISTED.OTHER GARAGE CANT SEEM TO FIGURE OUT WHATS CAUSING IT.

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