NHTSA Complaint #11232896 — 2016 MAZDA CX-5 POWER TRAIN

Complaint Details

ODI Number	11232896
Vehicle	2016 MAZDA CX-5
Component	POWER TRAIN
Date of Incident	July 17, 2019
Date Filed	July 17, 2019
Mileage	24,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

SIGNIFICANT LAG IN TRANSMISSION GOING FROM STOP TO EITHER DRIVE OR REVERSE (3 - 5 SECONDS). CAR CAN ROLL BACKWARD WHILE WAITING FOR GEAR TO ENGAGE, AND WILL REV AND THEN JERK HARSHLY INTO GEAR. ALSO WILL JERK WHEN SHIFTING WHILE ACCELERATING TO HIGHWAY SPEEDS. VEHICLE HAD UNDER 25,000 MILES ON IT WHEN SYMPTOMS STARTED. TOOK IT TO DEALER AND GOT APPROVAL FOR NEW TRANSMISSION UNDER WARRANTY VERY QUICKLY, WHICH LEADS ME TO BELIEVE THIS IS A KNOWN PROBLEM FOR MAZDA. SAW MANY SIMILAR COMPLAINTS ON NHTSA WEBSITE.

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