NHTSA Complaint #11232358 — 2015 FORD FIESTA

THE TRANSMISSION ON THIS VEHICLE HAS LOCKED UP SEVERAL TIMES. WITHIN A WEEK OF PURCHASING THIS 2015 FORD FIESTA IN JANUARY 2016, I HAD TO TAKE IT BACK TO THE DEALERSHIP FOR TRANSMISSION ISSUES. THE CAR WAS JERKING AND WOULDN'T TAKE THE GAS OR BACK UP. THEY KEPT THE CAR FOR A WEEK AND TOLD ME THAT THEY REPLACED SOME ITEMS WITHIN THE TRANSMISSION AND GAVE IT BACK TO ME FOR MY TEENAGE DAUGHTER TO DRIVE. SINCE THAT DAY, I'VE TAKEN THE CAR BACK SEVERAL TIMES FOR THE SAME ISSUE. THE TECHNICIANS HAVE STARTED TELLING ME THAT THERE'S NOTHING WRONG WITH THE CAR WHEN CLEARLY THERE IS SOMETHING WRONG WITH THE CAR. IT HAS STALLED AND WOULD NOT MOVE AND CARS WERE COMING THAT HAS ALMOST GOTTEN MY TEENAGE DAUGHTER KILLED. I HAVE TAKEN IT BACK TO THE DEARLERSHIP SEVERAL TIMES FOR THIS ISSUE AND THEY KEEP REFRESHING IT BUT NOTHING CHANGES. I HAVE HAD TO MAKE MY DAUGHTER PARK THE CAR SINCE SHE'S A COLLEGE STUDENT AND PURCHASE HER A NEW VEHICLE. THIS VEHICLE IS NOT SAFE AND I CERTAINLY WOULDN'T RECOMMEND ANYONE PURCHASING THIS CAR. FORD HAS BEEN NO HELP IN RESOLVING THIS SITUATION. SHE HAD A CAR ACCIDENT ON A COUNTY STREET ON 8/13/2018 BECAUSE OF THIS VEHICLE'S ISSUES BUT THE AIRBAGS DIDN'T DEPLOY.