NHTSA Complaint #11231194 — 2015 FORD FOCUS

MY 2015 FORD FOCUS HAS HAD IT'S CLUTCH COMPLETELY REPLACED 2 TIMES SO FAR. OVER THE YEARS THE CAR HAS FREQUENTLY JERKED FORWARD WHEN ACCELERATING FROM A BRAKING POSITION, OFTEN TIMES MISSES GEARS WHEN ACCELERATING AND IS ALREADY IN MOTION, AND THE ENTIRE CAR NOTICEABLY SHUDDERS WHILE WAITING AT STOP LIGHTS. THE DEALER TOLD ME FOR YEARS THAT THESE WERE ALL NORMAL CAR OCCURRENCES AND I NEEDED TO ACCELERATE HARDER TO BREAK IN THE CAR. EVENTUALLY, ONE REP RELENTED AND EXPLAINED IT WAS A FAULTY DESIGN WITH NO SOLUTION AND THAT I'D NEED TO COME BACK IN AND HAVE THE CLUTCH REPLACED EVERY 10K MILES. UNFORTUNATELY, IT'S NOW THAT TIME AGAIN AS ALL OF THE SIGNS HAVE MANIFESTED ONCE AGAIN. SADLY, I HAVEN'T EVEN HIT 30K MILES AND A FOURTH CLUTCH IS ALREADY NEEDED.