NHTSA Complaint #11207080 — 2018 JEEP GRAND CHEROKEE

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11207080
Vehicle 2018 JEEP GRAND CHEROKEE
Component STEERING
Date of Incident
Date Filed
Mileage 22,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I NEARLY DIED ON 5/8/19 DRIVING MY JEEP. I WAS GOING ABOUT 60MPH ON THE EXPRESSWAY IN THE FAR LEFT LANE. MY SOS 🆘 WENT OFF ON MY PHONE AND IMMEDIATELY I LOST CONTROL OF THE CAR AND WHEELS STARTED TURN INTO LEFT AND RIGHT. THERE WAS NO MORE POWER STEERING AND I HAD TO STRUGGLE AND FORCE THE WHEEL TO THE RIGHT AND LEFT SO I WOULDN'T CRASH INTO THE DIVIDER WALL ON THE LEFT AND CARS ON THE RIGHT WHEN IT WOULD CHANGE LANES. THIS WENT ON FOR WHAT SEEMED FOREVER. I REACHED FOR MY PHONE THAT WAS FLASHING AND PRESSED THE CANCEL BUTTON AND SHORTLY AFTER IT BEGAN TO CALM DOWN AND I BEGAN TO GET SOME CONTROL. I DON'T UNDERSTAND WHAT HAPPENED MY PHONE WAS NOT CONNECTED TO THE BLUE TOOTH IT WAS SITTING ON THE PASSENGER SEAT. YOU HAVE AN IMAGE THAT IS DESCRIBED AS A DEATH WOBBLE THAT IS SIMILAR ONLY MINE WAS MORE PROFOUNDLY SEVERE. WHAT IS THIS AND WHAT CAUSES IT? IT ALMOST KILLED ME. I COULD HAVE HAD MY GRANDCHILDREN IN THE CAR WITH ME. I DO NOT WANT TO GO IN TO JEEP AN THEY ACT LIKE THEY DON'T KNOW OR CAN'T FIND THE PROBLEM. THIS IS A DEADLY SAFETY PROBLEM AND I AM AFRAID TO DRIVE THIS CAR. IT IS SAFE AND THERE IS NO WARNING SIGN. FIX IT IMMEDIATELY, RECALL IT, EXCHANGE IT, OR REFUND IT.

Related Complaints for the 2018 JEEP GRAND CHEROKEE

Other STEERING Complaints

#11682688 Every time the vehicle proceeds over a speed bump or a dip in the road, it feels as if something is lose and banging ...
#11575114 Multiple leaks found under the car and was brought in for emergency repair. One leak was the driveshaft, one was engi...
#11507750 The electrical system per the on-dash guide shows a voltage of 13.8 V or less than the 14.2 V and when it is less th...
#11501180 What component or system failed or malfunctioned, and is it available for inspection upon request? - Power steering f...
#11477932 My pre-owned 2018 Jeep Grand Cherokee 4x4 Trailhawk is unsafe and unreliable because the vehicle ** would not start *...

Recent Complaints for the 2018 JEEP GRAND CHEROKEE

#11719479 SUSPENSION The front air springs, struts, and air suspension compressor failed. The dealer cannot get the right front air sprin...
#11719086 AIR BAGS AIR BAG LIGHT LIGHT IS ON DOES NOT SHOW UP ON DIAGNOSTIC
#11719060 ELECTRICAL SYSTEM Upon vehicle start-up, the Uconnect screen will freeze up. Placing the vehicle into reverse, the back-up camera is n...
#11718926 ENGINE Issue with camshaft. Dealership said there has been an influx of vehicles with the same engine and the same issues.
#11718096 ENGINE While driving this vehicle under normal conditions, the engine developed abnormal ticking/knocking noises, loss of po...
Check any vehicle history by VIN - Free vehicle history report