NHTSA Complaint #11719479 — 2018 JEEP GRAND CHEROKEE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11719479
Vehicle 2018 JEEP GRAND CHEROKEE
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The front air springs, struts, and air suspension compressor failed. The dealer cannot get the right front air spring because it is backordered. It appears that 100% of these components fail creating demand that the manufacturer cannot keep up with. There should be a recall at this high failure rate on a component that makes the vehicle unsafe to drive per the warning on that dash.

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