NHTSA Complaint #11507750 — 2018 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11507750
Vehicle	2018 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	February 17, 2023
Date Filed	February 17, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The electrical system per the on-dash guide shows a voltage of 13.8 V or less than the 14.2 V and when it is less than the 14.2 V the car drives choppy, braking causes the car to jolt around even after brake work. The radiator was recently replaced and new hoses were replaced and it still has not been remedied after new brakes and new serpentine belt. The dealer did not clean all remaining radiator fluid that spilled in the bottom of the car, as the radiator had not completely been malfunctioning prior to arrival at dealer. This has probably caused some corrosion due to faulty manufacturing and use of subpar components to where this would become an issue. The air hoses continuously make noise as there is intermittent whirring. The electrical components of the car which I assume are manifested via the voltage regulator cause the adaptive cruise control/ auto stop-start to become 'unavailable' intermittently throughout driving the car. There have been recalls issued for other Jeep Grand Cherokees for the very same issues that my car is experiencing and I want this to be remedied and not at my expense.

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