NHTSA Complaint #11204399 — 2016 DODGE GRAND CARAVAN

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	11204399
Vehicle	2016 DODGE GRAND CARAVAN
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	July 2, 2018
Date Filed	April 29, 2019
Mileage	31,260 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DRIVER'S SIDE DOOR MALFUNCTIONED AND WOULD NOT OPEN. UFTRING CHRYSLER DODGE JEEP RAM (140 RADIO CITY DR, PEKIN, IL 61554, (309) 340-4594) STATED THAT THEY BELIEVED THE LOCKING MECHANISM WAS STUCK AND MENTIONED THAT THE CONTACT'S WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,260.

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