NHTSA Complaint #11204244 — 2009 FORD FUSION

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11204244
Vehicle	2009 FORD FUSION
Component	AIR BAGS
Date of Incident	December 1, 2018
Date Filed	April 28, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TAKATA RECALL, NOT GETTING DONE, I HAVE BEEN TRYING FOR MORE THEN 5MOS TO GET THIS RECALL DONE, 3 TIMES THE DEALER (DELACY FORD) HAS TOLD ME THEY ORDERED THE PART AND WOULD CALL ME WHEN IT COMES IN..NEVER GET A CALL, I HAVE CALLED FORD CUSTOMER SERVICE WITH MORE BROKEN PROMISES. THEY EVEN CALLED A SECOND DEALER (BASIL FORD) AND SAID THAT DEALER WOULD CALL ME TO SCHEDULE AN APPOINTMENT, 3 WEEKS LATER, STILL NO CALL.

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