NHTSA Complaint #11191794 — 2014 FORD ESCAPE STEERING

Complaint Details

ODI Number	11191794
Vehicle	2014 FORD ESCAPE
Component	STEERING
Date of Incident	February 14, 2019
Date Filed	March 27, 2019
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN THE STEERING WHEEL FROZE UP AND WOULD NOT TURN UNLESS USING TREMENDOUS FORCE. I WAS LUCKY NOT TO BE IN AN ACCIDENT. THE CAR ONLY HAS 56-58K MILES AND IS NOT THAT OLD. I WAS NOW CHARGED BY FORD ALMOST $2,000 TO REPLACE THE STEERING SYSTEM. I HAVE READ ABT THIS FROM OTHER OWNERS ON-LINE, BUT THERE SEEMS NOT TO BE A RECALL FOR SOMETHING THAT CAN POTENTIALLY CAUSE AN DEADLY ACCIDENT.

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