NHTSA Complaint #11190585 — 2016 MAZDA CX-5

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHILE DRIVING 65 MPH, THERE WAS A POPPING NOISE AND BLACK SMOKE COMING FROM THE ENGINE COMPARTMENT. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND HEARD ANOTHER POPPING NOISE. THE CONTACT THEN NOTICED FLAMES UNDER THE HOOD. THE CONTACT EXTINGUISHED THE FIRE HIMSELF. THE VEHICLE WAS TOWED TO CAPITOL MAZDA (LOCATED AT 980 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 763-4018) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK FAILED AND THE ENGINE ROD WAS FRACTURED. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1-1844061638. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.