NHTSA Complaint #11187248 — 2017 FORD EDGE

MILEAGE DOES NOT MEET THE FUEL ECONOMY AND ENVIRONMENT RANGE STATED ON THE WINDOW STICKER AND VEHICLE DESCRIPTION WHEN THE CAR WAS PURCHASED. MY CAR IS A 2017 FORD EDGE SEL AWD WITH THE TWIN-SCRL 2.0L ECOBOOST ENGINE AND AUTOMATIC TRANSMISSION. THE WINDOW STICKER STATES MPG TO BE 20 IN THE CITY AND 27 ON THE HIGHWAY AND 23 COMBINED CITY/HWY. CURRENTLY THE MPG SHOWN IN THE DASHBOARD IS 15 TO 16 COMBINED CITY/HWY WHICH SEEMS TO BE CONSISTENT FROM THE DAY I PURCHASED THE VEHICLE. I HAVE MENTIONED THIS TO A FORD CAR DEALER REPRESENTATIVE AND THE RESPONSE IS THAT I HAVE AN AWD RATHER THAN FRONT WHEEL DRIVE. I ALSO HAVE A 2015 FORD EDGE WITH THE SAME ENGINE AND THE MPG FALLS WITHIN AND OFTEN EXCEEDS THE MPG STATED ON THE WINDOW STICKER. WHETHER OR NOT THE AWD GETS LESS MPG THAT A FWD GETS IS NOT MY COMPLAINT. MY COMPLAINT IS THAT THE ACTUAL MPG FOR MY AWD FORD EDGE SHOULD BE WITHIN THE RANGE OF WHAT THE WINDOW STICKER REPRESENTS, I.E. 20 CITY, 27 HIGHWAY, AND 23 OVERALL. I HAVE ACCUMULATED APPROXIMATELY 13,000 MILES ON THE VEHICLE SO FAR WITH NO IMPROVEMENT IN MPG. I'M RETIRED AND DRIVE CONSERVATIVELY COASTING TO A STOP AS OFTEN AS I CAN AND ACCELERATING IN A VERY MODEST MANNER. I ALSO THE DRIVE THE 2015 FORD EDGE IN A SIMILAR MANNER BUT GET MPG THAT MEETS OR EXCEEDS THE STICKER STATED MPG. OTHERWISE THE 2017 FORD EDGE RUNS SMOOTHLY FROM WHAT I CAN TELL. CAN I GET SOME CONSIDERATION FOR THIS MISREPRESENTATION OF MPG FROM FORD?