NHTSA Complaint #11185763 — 2016 JEEP CHEROKEE

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A CONSTANT SUDDEN LOSS OF POWER AND THE VEHICLE STALLED NUMEROUS TIMES. THE INSTRUMENT PANEL WARNING INDICATORS AND GAUGES FLICKERED. THE VEHICLE WAS TOWED TO EXECUTIVE DODGE JEEP (203-949-7430, LOCATED AT 406 S ORCHARD ST, WALLINGFORD, CT 06492). THE DEALER REPLACED THE PCV VALVE, BUT THE VEHICLE STALLED IN AN UNSAFE MANNER ON THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER A SECOND TIME, BUT THE FAILURE COULD NOT BE DUPLICATED. THE THIRD TIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY INDICATED THAT A BATTERY REPLACEMENT WAS REQUIRED. THE CONTACT REPLACED THE BATTERY; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE CONTACT WAS UNCERTAIN IF A LOANER VEHICLE WOULD BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.