NHTSA Complaint #11182853 — 2016 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11182853
Vehicle	2016 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	February 2, 2019
Date Filed	February 27, 2019
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

2016 JEEP KL TRAILHAWK (V6) WILL RANDOMLY HAVE NO ELECTRICITY/POWER AT ALL. NOT EVEN TO UNLOCK DOORS OR FOR THE DOME LIGHTS TO COME ON. THIS IS AFTER THE VEHICLE SITS OVERNIGHT, FOR 10 TO 12 HOURS. I HAVE TO USE THE KEY TO UNLOCK THE VEHICLE. I HAVE TO JUMP START IT AND IT WILL RUN FINE FOR DAYS UNTIL IT HAPPENS AGAIN. I HAVE EXPERIENCED THIS ISSUE 5 TIMES IN THE PAST 4 WEEKS. THE BATTERY IS NEW. REPLACED 12/18, AND HAS BEEN TESTED SUCCESSFULLY BY 3 DIFFERENT SHOPS ALONG WITH THE JEEP'S CHARGING SYSTEM PASSING ALL TESTS... ALL CABLES/ CONNECTORS ARE TIGHT AND CLEAN. I NEVER KNOW WHEN IT WILL START, OR NOT.

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